Customer Support

Questions about cushion fabric, dimensions, insert options, delivery, or an existing order? Email service@kyrmendal.com or call +86 13713512892.

Please include your order number (if applicable) and a brief explanation of your inquiry. For damaged or incorrect items, photos of the item, packaging, and shipping label can help us review the issue.

Ordering and Delivery Assistance

For delivery estimates, refer to our Shipping Policy. If you need to request a return, read our Return & Refund Policy and contact us before sending an item back.

Registered Address and Returns

The business address shown above is our registered company address and is not automatically a returns receiving address. We will provide the correct return location after your request is reviewed and authorized.