Please check the individual product page and selected variant. Some listings may be cushion covers only, while others may include an insert; the product description determines what is included.

Review the measurements and size options on the individual product page. Allow for slight measurement differences and check your existing insert dimensions if buying a cover.

Email service@kyrmendal.com promptly with your order number. We will check the order status, but changes or cancellation may not be possible after dispatch.

Available methods appear at checkout for your location. See Payment & Security.

Our draft standard estimate is 1–3 business days for order processing plus approximately 7–15 business days for shipping after dispatch (about 8–18 business days total). See the Shipping Policy for exclusions and updates.

When tracking is available, we will provide the carrier tracking information after dispatch. It may take time for the carrier to post the first update.

Eligible purchases may be submitted for return review within 30 calendar days after delivery. Please consult our Return & Refund Policy for condition requirements, shipping responsibilities, and next steps.

Contact service@kyrmendal.com promptly with your order number and supporting photos. We will assess an appropriate remedy under our Return & Refund Policy.

Follow the care label and product-specific instructions. Care requirements vary by fabric, embellishment, and whether the cover can be removed.